Terms of service

Effective Date: 08/01/2025

Welcome to Rooted Remedies. By accessing our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.

 

1. General Information

Rooted Remedies ("we", "our", "us") operates this website and offers wellness and herbal products, including hemp-derived items. These Terms apply to all users of the site, including browsers, vendors, customers, and content contributors.

 

2. Eligibility

You must be at least 21years old to purchase products containing hemp-derived cannabinoids, including Delta-9 THC. By using our site, you confirm that you meet this legal requirement.

 

3. Product Use and Safety

All products sold are intended for personal, legal use only. They are not intended to diagnose, treat, cure, or prevent any disease. Please consult with a healthcare professional before using any new product, especially if you are pregnant, nursing, or on medications.

 

4. FDA Disclaimer

Our hemp-derived products have not been evaluated by the Food and Drug Administration (FDA). They are not intended to diagnose, treat, cure, or prevent any disease.

 

5. Orders and Payments

We reserve the right to refuse any order for any reason. All prices are listed in USD and are subject to change without notice. Payment must be received in full before an order is processed and shipped.

 

6. Shipping and Delivery

We ship only within the United States. Shipping times and delivery estimates are not guaranteed and may be affected by external conditions. Customers are responsible for ensuring the legality of hemp-derived products in their local jurisdiction.

 

7. Returns and Refunds

We accept returns of unopened and unused items within 14 days of delivery. Contact us at [insert email] before returning a product. Shipping fees are non-refundable.

 

8. Intellectual Property

All content on this site—including text, graphics, logos, and product names—is the property of Rooted Remedies and may not be used without written permission.

 

9. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or website. All products are used at your own risk.

 

10. Changes to Terms

We may update these Terms at any time. Continued use of the website after changes are posted constitutes your acceptance of the new Terms.

 

11. Contact Information 

If you have any questions about these Terms and Conditions, please contact us at: RootedRemediesKS@gmail.com 

 

Security Policy 

Privacy Policy 

Effective Date: 08/01/2025

 

Rooted Remedies ("we," "our," or "us") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, rootedremedies.com (the “Site”), or interact with us in any other way, including making purchases or subscribing to our communications.

 

By using our Site or providing your personal information to us, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

 

We may collect various types of information in connection with your use of the Site and our services, including

 

a. Personal Information

 

Information that identifies, relates to, or could reasonably be linked to you, including but not limited to:

 

  • Full name

  • Shipping and billing addresses

  • Email address

  • Phone number

  • Payment details (processed securely through third-party providers)

  • Date of birth or age (to comply with age restrictions)

  • Account login credentials (if applicable)

 

b.  Automatically Collected Information

 

When you visit our Site, we may automatically collect information through cookies, log files, web beacons, and similar technologies:

 

  • IP address

  • Browser type and version

  • Device type and operating system

  • Referral source (how you arrived at our site)

  • Pages viewed and time spent on the Site

  • Language preferences

  • General location data

 

 

c. Sensitive Payment Information

 

We do not store your full payment card details. All transactions are securely processed through PCI-DSS compliant third-party payment processors (e.g., Stripe, Square, etc.).

 

2. How We Use Your Information

 

We may use your information for the following purposes:

 

  • To process and fulfill orders, including shipping and returns

  • To manage your account (if applicable)

  • To send transactional emails (e.g., order confirmations, updates)

  • To provide customer support and respond to inquiries

  • To personalize your experience on our Site

  • To send promotional communications (if you have opted in)

  • To comply with legal and regulatory obligations

  • To detect, investigate, and prevent fraudulent transactions or misuse

  • To analyze website performance and improve our services

 

3. Legal Basis for Processing (If Applicable)

 

For users located in jurisdictions requiring a legal basis for data processing (e.g., under the General Data Protection Regulation (GDPR)), our lawful bases include:

 

  • Performance of a contract: To fulfill orders and provide services

  • Consent: For marketing communications or optional services

  • Legal obligation: To comply with applicable laws

  • Legitimate interests: To improve our Site and protect our business

 

4. Disclosure of Your Information

 

We do not sell, rent, or trade your personal data. We may share your information with trusted third parties, including:

 

  • Payment processors for secure transaction handling

  • Shipping carriers to deliver your orders

  • IT and hosting providers to support our website infrastructure

  • Marketing platforms (e.g., email service providers)

  • Analytics tools (e.g., Google Analytics) to evaluate performance

  • Legal authorities when required to comply with applicable laws, regulations, or court orders

 

Each third party is contractually obligated to protect your data and only use it for the specific purposes necessary.

 

5. Data Retention

 

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, accounting, or reporting requirements. Criteria we use to determine retention periods include:

 

  • Duration of your account (if applicable)

  • Ongoing business relationship

  • Compliance with legal obligations

  • Tax and financial reporting requirements

 

6. Your Rights and Choices

 

Depending on your location, you may have the following rights regarding your personal data:

 

  • Access – Request a copy of the personal data we hold about you

  • Correction – Request that we correct any inaccurate or incomplete data

  • Deletion – Request the deletion of your personal information, subject to legal exceptions

  • Objection – Object to certain uses of your data, including direct marketing

  • Withdrawal of Consent – Withdraw your consent for marketing at any time

 

To exercise your rights, please contact us at [Insert Email]. We will respond within the time required by applicable law.

 

7. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to provide essential site functions, personalize content, and analyze site usage.

You may choose to disable cookies through your browser settings. Note that disabling cookies may affect your experience on our Site.

 

For more details, see our [Cookie Policy] (if applicable).

 

8. Data Security

 

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

 

  • SSL (Secure Socket Layer) encryption on our Site

  • Secure servers and firewalls

  • Regular vulnerability scanning

  • Restricted access to personal information

 

Despite our best efforts, no system can guarantee absolute security. Please safeguard your account information and contact us immediately if you suspect unauthorized access.

 

9. Age Restrictions

 

Our Site and services are intended for individuals aged 21 and older, in compliance with federal and state regulations governing hemp-derived products. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that such information has been collected, we will delete it promptly.

 

10. Third-Party Links

 

Our Site may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party site. We encourage users to review the privacy policies of all external websites they visit.

 

 

11. Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. Changes will take effect immediately upon posting to the Site, and the “Effective Date” at the top of this page will be updated accordingly. We encourage you to review this page periodically.

 

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

 

 

Rooted Remedies

Email: RootedRemediesKS@gmail.com

Security Policy 

Effective Date:08/01/2025
 

At Rooted Remedies, we take your security seriously. Our mission is to provide a safe, trustworthy shopping experience for all our customers. This Security Policy outlines how we protect your personal information and maintain the integrity of our systems.

 

1. Data Protection

We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:

  • SSL Encryption: All transactions and sensitive data are transmitted securely using HTTPS encryption.

  • Firewall Protection: Our servers are protected by modern firewall technology.

  • Regular Updates: Our website, plugins, and software are regularly updated to reduce vulnerabilities.

 

2. Payment Security

All payments on our website are processed through secure, PCI-compliant third-party payment gateways. Rooted Remedies does not store your full payment information (such as credit card numbers) on our servers.

 

3. Account Protection

To help keep your account secure:

  • Use strong, unique passwords.

  • Do not share your login credentials.

  • Contact us immediately at [Insert Email] if you suspect unauthorized access to your account.

 

4. Monitoring and Audits

We regularly monitor our systems for suspicious activity and conduct security audits to ensure we maintain a secure environment.

 

5. Third-Party Services

We only partner with reputable service providers that meet or exceed industry-standard security practices. However, we are not responsible for the security practices of third-party services beyond our control.

 

6. Security Breach Notification

In the event of a data breach that affects your personal information, we will notify you promptly, in accordance with applicable laws and regulations.

 

7. Contact Us

If you have any questions or concerns about our Security Policy, please contact us at:
RootedRemediesKS@gmail.com